Steps in Use Case: Unconditional Social Cash Transfer
Use Case Step: Registration


Registration is the process of collecting information on potential beneficiaries for assessment of their needs and conditions. Depending on specific country context, registration works in very different ways – either through mass-census survey, or on-demand at local offices (either approach potentially building on interoperability existing data sources). While the practicalities of data collection differ across the two, with very different implications for data quality, currency and completeness, the underlying digital processes are broadly the same:

  • Mass census survey registration is sometimes carried out in-house, other times by statistics agency or trained enumerators. A percentage* of households across the country are interviewed on a periodic basis to collect socio-economic data (especially if to target population in poverty), geo-location data, and key documentation.
  • On-demand registration is primarily carried out in-house via capacity at local levels of implementation (e.g. social welfare offices or municipalities) and involves people pro-actively applying when in need.

In either case data (both at individual and household-levels) is entered into a registry that serves one social assistance programme alone or several: the Social Registry** (SRIS). This is sometimes done directly at the moment of interview via computer assisted interview methods (CAPI), other times subsequently post-enumeration.

* Percentage varies greatly across countries; 10-95% range depending on prior policy choices, etc.

** The Social Registry collects, organizes, stores, processes, transforms, creates, and distributes information necessary to support intake and registration of potential beneficiaries (gateway function). It is part of a broader Social Assistance Information System, further discussed below and in subsequent steps.


The following are contextual workflows where the generic transactions support:

  • Data Collection and Reporting for capturing interview responses or observation during registration process
  • Identification and Registration for enrolled identified beneficiaries in the system and enabling possible permissions for interaction with the SRIS, and (with aid of geographic information services tool) to potentially locate and track households during the interview process
  • Client Case Management for creating beneficiary user records

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