Steps in Use Case: Unconditional Social Cash Transfer
Use Case Step: Enrollment
Eligible beneficiaries are re-contacted and asked to enrol onto the programme. During enrolment, further data can be collected (depending on programme design) e.g. bank account details, biometrics, etc.. Further information is exchanged and, in certain program design or context, beneficiaries are issued with a programme card (depending on system setup by country). Programme specific data is often entered into a separate Beneficiary Registry associated with a Beneficiary Operations Management System (BOMS)*, not the Social Registry used during Step 1. Registration. Non-eligible households are also contacted and informed, depending on program and context.
* Much of the literature on the topic refers to this as the programme’s Management Information System (MIS). In practice, this is a tailored software application that supports beneficiary management functions (e.g. enrolment, payments, case management, M&E etc.).
The following are contextual workflows where the generic transactions support:
- Data Collection and Reporting for capturing additional programmatic information on the beneficiaries during enrolment
- Financial Services for staging beneficiary account details for cash transfer processing
- Identification and Registration for identifying beneficiaries and confirming enrolment
- Client Case Management for storing program specific data for tracking