Steps in Use Case: Market Linkage
Use Case Step: Register in the marketplace


Raghu calls the toll-free number to register in the Farmers’ Digital Marketplace. An interactive voice response system (IVRS) operated by a private company collects basic information (eg. citizen ID, age, gender), and then sends an SMS to the caller confirming registration and provides a first-time user ID and password, and a link to download a digital marketplace mobile application.


The following are some generic transactions to facilitate this step:

  1. Raghu calls a toll free number to register
  2. Raghu provides information related to his identity
  3. System verifies information, authenticates the same and send a link to Raghu to download the marketplace mobile application
  4. Raghu downloads the marketplace mobile app and creates his profile in the same


The following are contextual workflows where the generic transactions support:

  • Identification and registration allows users to register themselves in the marketplace in order to access it and its services
  • Client communication sends users transaction-based and promotional information from the marketplace through digital messaging (e.g. SMS, notification, etc.)

Back to Use Case

Building Blocks
Cookies help us deliver our services. By using our services, you agree to our use of cookies. Learn more