Short Description: Supports the creation, editing, publication and management of digital media and other information.

Full Description: The content management services ICT Building Blocks is used to create and manage digital content. It allows multiple users to create, access and share content in a collaborative environment. This ICT Building Blocks is typically used for enterprise content management (ECM) and web content management (WCM). Content management systems can be software as a service (SaaS) or platform as a service (PaaS).

Other Names: ePublication, Document management

Key Digital Functionalities:

• Requires user ID and authentication for access control functionalities
• Allows the administration and moderation of content creation, access and sharing
• Enables web- or mobile-based user interfaces (UI) for content creation, editing, and managing version control, storage, access and sharing. Commonly known as content management application (CMA)
• Offers a content delivery application (CDA) that delivers content to users and devices (eg website and mobiles)
• Provides a content repository, which is a database to store content in digital format
• Allows for the creation and management of websites by users with limited technical skills
• Offers digital media converters that convert media according to the storage needs (eg reduce file size) or rendering needs (eg converting audio/video codec) of different access devices

Examples of use in different sectors:

• Agriculture sector: 
  • Agriculture Wiki (eg Agropedia)
  • Create knowledge banks (eg IRRI Rice Knowledge Bank)
  • Collaborative knowledge sharing platforms, such as Global Open Data for Agriculture & Nutrition
• Education sector: 
  • Ministry of education content portals that provide curriculum-aligned digital content, lesson plans, and exam papers for download by education communities
• Health sector: 
  • Preventive care programmes can use these tools to raise awareness and spread information about medicines, diseases, lifestyle disorders, family planning, stress management, etc
  • CME programmes can use this tool to create or publish education and training content for students
  • Digital marketing can use content management services to manage advertisements as well as display and promote health messages, products and services